10.4.09
THE CASE FOR SMALL GOVERNMENT. DeKalb has hired Waste Management as trash hauler. Residents pay one bill for water, sewer, and trash pickup. There are three numbers to ring for questions about water, and one number for questions about trash. I have a question about trash. Ring the number. Get a Waste Management voice mail script. Weigh the odds of getting an answer in the next five minutes. Hang up. Consider the possibility of the city referring me to Waste Management. Ring the first water number. Have my answer in thirty seconds.
Labels:
business follies,
good cheer,
infrastructure,
public policy
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