23.7.09

THE JOYS OF SHODDY SERVICE. Budget is no bargain.
I have written to Budget twice, to no avail, so now I am invoking the power of reputation networks to encourage you not to give Budget your business. It’s a competitive industry, one that should be grounded in customer service, so you have many market options. I have never been treated as shabbily in any customer experience as I have been by Budget. I don’t want them to profit from their poor behavior, and I don’t want any of you to be treated as poorly in a market transaction as Budget has treated me in this one. Take your business elsewhere.
Recessions are periods of liquidation, for companies that don't measure up.

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