28.7.09

THE JOYS OF SHODDY SERVICE. Late in May I placed an order with a company called Midnight Pass. The company promptly billed my credit card. They neither promptly provided me with a tracking order for my purchase, nor did they advise me of backorder or other conditions precluding delivery within thirty days. I followed up late in June, at which time the company promised to ship by the beginning of July. I'm posting a consumer advisory today as the company first left telephone calls un-returned for the better part of a week and has not yet shipped my purchase.

There are substitutes for its products, and other charities that care for animals. Consider them in your purchasing and charitable giving.

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