29.12.13

THE QUINTESSENTIAL FIRST WORLD PROBLEM.

Outside the Beltway's James Joyner suggests UPS and FedEx Ruin Christmas for Late Shoppers.  And yes, the local television stations had their coverage of unhappy people who had to arrive at parties empty-handed, or have empty space under the trees.

I years ago learned an expression, "crying with your mouth full," that fits the situation.
We’re so accustomed to being able to order something and have it arrive, like clockwork, at our doorsteps two days later that it’s completely shocking when it fails. They could, of course, reset expectations by not absolutely, positively promising to meet that deadline during the Christmas season, given that the number of orders not only surges but does so at an unknowable volume. If Amazon had a banner atop their site all month proclaiming, say, a December 19 deadline for absolutely guaranteed before-Christmas delivery, many of us would have changed our behavior accordingly.
Yes, and if your biggest gripe is late-running presents, you might pause to count your blessings.

1 comment:

Cassandra said...

if your biggest gripe is late-running presents, you might pause to count your blessings.

Well said. Or typed :p