RAISING PRICES AND REDUCING SERVICES? The bankers have taken a great deal of stick for introducing automatic cash machines without supplemental charges only later to impose service fees. I spoke with a friend who is a vice president at a bank that was an early adopter of the cash machines, and he agreed that introducing the service fees did engender ill will. I'm noticing the same thing with the big media websites. They tend to push lots of cookies, and their registration efforts are getting more intrusive as they become more common. There has to be a research paper somewhere in here ...