IN PRAISE OF GOOD SERVICE. On a recent trip through Milwaukee, I had a watch band and battery replaced. I later discovered that the alarm functions on the watch were no longer working. Called the company, sent the watch in, they replaced the electronics and sent it back within a week. No voicemail hell or long wait on hold either. The company is called Time Square, and their stores are in several Milwaukee malls. No website, either, but find their locations here.