“We made significant advancements to improve safety and the customer experience, posting our best operating performance in company history” said Amtrak Board Chair Tony Coscia. “We remain on track to cover total operating costs from ticket and other revenues in the next few years, which will allow us to focus funding on business improvements and expansion (8).”That comes after the obligatory bullet points, the carrier suspecting that readers can't follow an argument in ordinary prose.
“With refreshed train interiors, improved amenities and renewed stations and infrastructure, our customers are noticing a difference,” said Amtrak President and CEO Richard Anderson. “We are continuing to make passenger rail the preferred mode of travel for business and leisure.”
He then performs an essential public service.
Editor’s Notes (translating much of the euphemistic, corporate-speak nonsense language in Amtrak’s press release):There's more, equally unsparing. Equally refreshing, as well.
(1) Passenger car upgrades.
(2) Cleaner passenger car interiors.
(3) Private, portable cubicles for breast-feeding mothers not much bigger than an ADA-sized porta-a-potty. A nice touch, though.
(4) The Trump Administration so far has refused to provide any federal funding for the Gateway Program.
(5) Cold boxed meals instead of hot food served in a dining car. Various Amtrak sources have told Railway Age that the brand-new CAF USA-built Viewliner II dining cars—part of a multi-million-dollar-order for baggage cars, sleepers and diners—are having their expensive cooking equipment removed and undergoing conversion into lounge cars.
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